Terms & Conditions | Giant Singapore

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We noticed that the quantity you are trying to add to your cart qualifies it as a bulk order.
Please note that for bulk orders:

Delivery may take up to 4 business days
We may not be able to deliver the full quantity you requested
An additional bulk delivery charge may apply for large/heavy items

If you would like to proceed with this bulk order, our team will contact you within one business day regarding product availability, expected delivery date, and any applicable delivery charges. You will only be invoiced based on the actual quantities delivered.

Yes, Proceed No, Revise Quantity

TERMS AND CONDITIONS

General
1. These terms and conditions shall prevail over any other document purporting to have a contractual effect including any Giant store policy.
2. Access to this Website is gained through use of a personal membership number. The Customer shall ensure that his membership number is kept strictly confidential to prevent unauthorized use. Giant shall use its best endeavors to prevent any unauthorized entry to this Website. However, Giant shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to the this Website.
3. Any and all comments, posts or content posted or submitted or published on this Website (including its social media channels and/or platforms) by Customer or any visitor or user (“User Generated Contents” are subject to the following terms:
  a) Giant shall be entitled to use, make or reproduce, disclose, distribute, create derivative works of such User Generated Contents, for any purposes whatsoever, without restriction and without any compensation to you. Giant is not and shall not be subjected to any obligations or confidentiality regarding the content, except where required by law. Giant is under no obligation to use or post any User Generated Contents.
  b) All User Generated Contents, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such content originates. You will be solely and entirely responsible for any and all User Generated Contents that you upload, post, share or otherwise display. Under no circumstances will Giant be liable in any way for User Generated Contents including, but not limited to, liability for any errors or omissions in any User Generated Contents or for any loss or damage of any kind whatsoever and howsoever incurred as a result of the use of and/or reliance on any User Generated Contents.
  c) Giant reserves the right to remove any User Generated Contents that is not relevant and/or which Giant in its own discretion deems inappropriate.
Price
1. The prices advertised by this Website are for home delivery shopping only. Prices for some Products may differ from those charged at Giant shops. The price of certain Products, in particular fresh produce, is subject to daily fluctuation and is offered for guidance only.
2. Not all Products sizes will correspond exactly to the description offered on-line. Giant reserves the right to provide the nearest size of Product at the nearest price.
3. Discrepancies between the on-line bill/order price and the final bill may be due to out-of-stock products, substitutions, special offers, daily price changes and weighed items. Giant reserves the right to adjust the final bill after the on-line bill/order price is presented or conveyed to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery.
4. In the event of different special offers or promotions being made available to the Customer simultaneously for the same Product, the Customer may elect one such offer or promotion per Product but shall not be entitled to a combination of all such offers or promotions per Product.
5. If the Customer requests a variation to the order which Giant accepts then the price payable for the order will be adjusted accordingly to reflect the variation and shall be recorded on the final bill presented to the Customer at the time of delivery.
Value On What Counts – Terms & Conditions
1. During its “Value On What Counts” promotion, Giant will double the price difference of the items featured in its “Value On What Counts” ads, if identical items from any local competitor’s newspaper ad published within the promotional period are at a better price.
2. Valid only when item is from the same Country of origin and price is offered in the same unit type or bundle deal (eg. 100g for 100g; “Any 2” for “Any 2”, same gift type) for the same product variant.
3. Only the price difference will be doubled and refunded.
4. Customers who want to make a claim will need to produce the proof of purchase ( in the form of tax receipt or invoice) of the said item from the local competitor within 3 days from the date of purchase.
5. Only purchases made within the advertised period will be eligible for claim.
Exclusion List for Promotions
1. This exclusion list applies to all Giant promotional and loyalty activities including but not limited to the following benefits / rebates / discounts / promotions: Senior Citizen discounts, Accumulation of PAssion TapForMore points, purchase with purchase, gift with purchase and any other discounts, offers, vouchers & coupons.
2. Consequently, expenditure on these products / services cannot be used to accumulate minimum spend, where minimum spend is a prerequisite to enjoy a given promotion, or be included for the purpose of any benefits / rebates / discounts / promotions which may be on offer. For the avoidance of doubt, Giant shall have the right to amend this exclusion list as and when it deems fit without any further notice.”
3. Exclusion list consists of the following products / services:
  - Tobacco and cigarettes
  - Newspapers and magazines
  - Infant milk powder
  - Phone cards
  - Dairy Farm gift vouchers
  - TIM booth (lottery)
  - Purchases from concessionaires
Variation / Cancellation of Order
1. The Customer may vary or cancel the order up to the point in time that Giant has commenced processing the order and the Customer will not incur any cost in doing so.
2. Subject to the Customer's consent, Giant may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.
3. If there is no prior consent from the customer for a substitution, no substitution shall be made.
Property Risk
Warranties
1. To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Products supplied, are expressly excluded.
2. No agent or representative of Giant is authorized to make any warranties, representations or statements regarding the Products and Giant shall not in any way be bound by any such unauthorized warranties, representations or statements.
Liabilities
1. The liability of Giant whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of Giant's obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.
2. Giant shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall Giant be liable for any damage or loss caused by the Customer's servants, agents, buyers or other persons whatsoever.
3. The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that Giant assumes no obligation or liability for any advice or information given with the Products and Giant shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk.
Special Products
1. If the Customer's order includes any tobacco product, the Customer warrants that he/she is 18 years of age or over and legally entitled to purchase any tobacco product.
2. If the Customer's order includes any liquor product the Customer warrants that he/she is of such legal age by the law currently in force (or older) and is legally entitled to purchase any liquor product and that he/she is not under the influence of alcohol at the time of placing the order.
Intellectual Property
1. All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to this Website shall at all times remain the property of Giant.
2. Giant and other parties own the trade marks, logos and service marks displayed on this site/catalogue and/or in connection with the Products and Customers and on-line visitors are prohibited from using the same without the written permission of Giant or such other parties.
Force Majeure
1. If the performance by Giant or any of its obligations under these Terms & Conditions is prevented by any "force majeure" event (which shall include any fire, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the government of Singapore or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Giant), Giant shall be excused from such performance to the extent it is so prevented.
Variation of Terms & Conditions
1. Giant reserves the right to amend these Terms and Conditions in its sole discretion. Giant may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any order and Giant shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.
Applicable Law
1. These Terms and Conditions shall be governed by the laws of Singapore and the Customer and Giant agree to submit to the jurisdiction of the Singapore courts.
Confidentiality
1. Giant reserves the right to amend these Terms and Conditions in its sole discretion. Giant may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any order and Giant shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.
2. Personal data held by Giant relating to its Customers or to visitors to this site will be kept confidential. Giant may however, use and/or provide such personal data to third parties including but not limited to Giant’s associated companies or trusted contractors/agents or other network operators for the purposes in connection with and/or arising out of the provision of Giant’s Products and/or services, or for such other services as may be consented by you. All such third parties are prohibited from using Customer's personal data except as stated herein these Terms & Conditions and they are required to maintain the confidentiality of such personal data. For the avoidance of doubt, the foregoing shall be in addition to the terms of this website’s Privacy Policy.
3. Any questions, comments, suggestions or information other than personal data sent or posted to this site, or any part of this site by Online Customers and visitors will be deemed voluntarily provided to Giant on a non-confidential and non-proprietary basis. Giant reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products andservices or to meet Customer’s needs.
4. Giant will disclose Customer's personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:-a. Comply with legal process served on Giant;b. Protect and defend the rights or property of Giant; andc. Act under exigent circumstances in the interest of Customer,visitors of the Website, Giant, or the public.
Safety of Personal Data
1. All reasonable efforts are made by Giant to ensure that any personal data held by Giant and this Website is stored in a secure and safe place and no unauthorised access will be made by Giant to Customer's computer or browser.
Links
1. This Website may contain links to other external sites and pages. By activating or clicking such a link, for example by clicking on an advertisement, the Customer leaves Giant’s Website and access to such other external site or page at the Customer’s own risk. Giant has no control over such external site or page disclaims all responsibility and liability
Content
1. All reasonable efforts are made to ensure that the information provided on this Website is correct and up-to-date. However, Giant disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the Website. Giant takes no responsibility and assumes no liability for the content of the Website or for anything posted on or linked from or to it, including without limitation any allegations of or actual mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint. (See also without limitation the capitalized words in Clause 22 below)
Security Policy
1. Giant had established an information security policy for the prevention and detection of unauthorized access or misuse of information with the following methods:a. Firewalls facilityb. Customers information and private transaction data are protected using 128-bit Secure Socket Layer (SSL) encryption. SSL encryption is an Internet security protocol used by Internet browsers to transmit sensitive information.c. We test our systems periodically to ensure there are no possible breaches of our security and that our customers’ security and confidential policy information is not compromised in any way.d. Should you encounter any virus outbreak, security breaches or received unsolicited mail, please call our Customer Service Hotline: (65)6891 8100 or write to the following address:
  Attn: IT Security Officer
  Tampines North Drive 2
  #03-01Singapore 528765
Limitation of Liability
1. By accessing and using Giant, the Customer acknowledges and accepts that he/she is assessing and using Giant Online at his/her own risk. Giant shall not be liable for any damages (whether direct, indirect, incidental, consequential or punitive whatsoever) howsoever caused, or for lost of profits or for loss of revenue arising out of any use of, access to, or inability to use the site. Without limiting the foregoing:THIS WEBSITE AND ALL INFORMATION AND MATERIALS CONTAINED IN IT ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY OR NON-INFRINGEMENT. GIANT HAS NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENTS THEREOF. GIANT ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE WEBSITE/CATALOGUE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THE WEBSITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR, NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THE WEBSITE/CATALOGUE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM THE WEBSITE.
Giant Social Media Terms of Use
1. Giant and Giant Singapore YouTube channel are Giant’s official and authorised social media channels for the public to learn about Giant through information, links, pictures and videos concerning all activities related to Giant Singapore.

2. Complaints, feedback and enquiries should be sent to Customer Service or submitted via the websites online form (if and where available). Customers will be directed to contact dfsgsam@giant.com.sg for such instances.

3. Any other social media channels that claim to represent Giant are deemed to be unofficial and unauthorized unless officially acknowledged by Giant. You should exercise discretion before relying on information in content published by these unofficial and unauthorized channels as they may contain outdated, false or otherwise misleading information. To the extent that you use or rely on information posted within these channels, you do so solely at your own risk.

TERMS AND CONDITIONS

General
1. These terms and conditions shall prevail over any other document purporting to have a contractual effect including any Giant store policy.
2. Any and all comments, posts or content posted or submitted or published on this Website (including its social media channels and/or platforms) by Customer or any visitor or user (“User Generated Contents” are subject to the following terms:
  a) Giant shall be entitled to use, make or reproduce, disclose, distribute, create derivative works of such User Generated Contents, for any purposes whatsoever, without restriction and without any compensation to you. Giant is not and shall not be subjected to any obligations or confidentiality regarding the content, except where required by law. Giant is under no obligation to use or post any User Generated Contents.
  b) All User Generated Contents, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such content originates. You will be solely and entirely responsible for any and all User Generated Contents that you upload, post, share or otherwise display. Under no circumstances will Giant be liable in any way for User Generated Contents including, but not limited to, liability for any errors or omissions in any User Generated Contents or for any loss or damage of any kind whatsoever and howsoever incurred as a result of the use of and/or reliance on any User Generated Contents.
  c) Giant reserves the right to remove any User Generated Contents that is not relevant and/or which Giant in its own discretion deems inappropriate.
Value On What Counts – Terms & Conditions
1. During its “Value On What Counts” promotion, Giant will double the price difference of the items featured in its “Value On What Counts” ads, if identical items from any local competitor’s newspaper ad published within the promotional period are at a better price.
2. Valid only when item is from the same Country of origin and price is offered in the same unit type or bundle deal (eg. 100g for 100g; “Any 2” for “Any 2”, same gift type) for the same product variant.
3. Only the price difference will be doubled and refunded.
4. Customers who want to make a claim will need to produce the proof of purchase ( in the form of tax receipt or invoice) of the said item from the local competitor within 3 days from the date of purchase.
5. Only purchases made within the advertised period will be eligible for claim.
Exclusion List for Promotions
1. This exclusion list applies to all Giant promotional and loyalty activities including but not limited to the following benefits / rebates / discounts / promotions: Senior Citizen discounts, Accumulation of PAssion TapForMore points, purchase with purchase, gift with purchase and any other discounts, offers, vouchers & coupons.
2. Consequently, expenditure on these products / services cannot be used to accumulate minimum spend, where minimum spend is a prerequisite to enjoy a given promotion, or be included for the purpose of any benefits / rebates / discounts / promotions which may be on offer. For the avoidance of doubt, Giant shall have the right to amend this exclusion list as and when it deems fit without any further notice.”
3. Exclusion list consists of the following products / services:
  - Tobacco and cigarettes
  - Newspapers and magazines
  - Infant milk powder
  - Phone cards
  - Dairy Farm gift vouchers
  - TIM booth (lottery)
  - Purchases from concessionaires
Variation / Cancellation of Order
1. The Customer may vary or cancel the order up to the point in time that Giant has commenced processing the order and the Customer will not incur any cost in doing so.
2. Subject to the Customer's consent, Giant may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.
3. If there is no prior consent from the customer for a substitution, no substitution shall be made.
Property Risk
Warranties
1. To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Products supplied, are expressly excluded.
2. No agent or representative of Giant is authorized to make any warranties, representations or statements regarding the Products and Giant shall not in any way be bound by any such unauthorized warranties, representations or statements.
Liabilities
1. The liability of Giant whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of Giant's obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.
2. Giant shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall Giant be liable for any damage or loss caused by the Customer's servants, agents, buyers or other persons whatsoever.
3. The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that Giant assumes no obligation or liability for any advice or information given with the Products and Giant shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk.
Special Products
1. If the Customer's order includes any tobacco product, the Customer warrants that he/she is 18 years of age or over and legally entitled to purchase any tobacco product.
2. If the Customer's order includes any liquor product the Customer warrants that he/she is of such legal age by the law currently in force (or older) and is legally entitled to purchase any liquor product and that he/she is not under the influence of alcohol at the time of placing the order.
Intellectual Property
1. All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to this Website shall at all times remain the property of Giant.
2. Giant and other parties own the trade marks, logos and service marks displayed on this site/catalogue and/or in connection with the Products and Customers and on-line visitors are prohibited from using the same without the written permission of Giant or such other parties.
Force Majeure
1. If the performance by Giant or any of its obligations under these Terms & Conditions is prevented by any "force majeure" event (which shall include any fire, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the government of Singapore or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Giant), Giant shall be excused from such performance to the extent it is so prevented.
Variation of Terms & Conditions
1. Giant reserves the right to amend these Terms and Conditions in its sole discretion. Giant may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any order and Giant shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.
Applicable Law
1. These Terms and Conditions shall be governed by the laws of Singapore and the Customer and Giant agree to submit to the jurisdiction of the Singapore courts.
Confidentiality
1. Giant reserves the right to amend these Terms and Conditions in its sole discretion. Giant may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any order and Giant shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.
2. Personal data held by Giant relating to its Customers or to visitors to this site will be kept confidential. Giant may however, use and/or provide such personal data to third parties including but not limited to Giant’s associated companies or trusted contractors/agents or other network operators for the purposes in connection with and/or arising out of the provision of Giant’s Products and/or services, or for such other services as may be consented by you. All such third parties are prohibited from using Customer's personal data except as stated herein these Terms & Conditions and they are required to maintain the confidentiality of such personal data. For the avoidance of doubt, the foregoing shall be in addition to the terms of this website’s Privacy Policy.
3. Any questions, comments, suggestions or information other than personal data sent or posted to this site, or any part of this site by Online Customers and visitors will be deemed voluntarily provided to Giant on a non-confidential and non-proprietary basis. Giant reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products andservices or to meet Customer’s needs.
4. Giant will disclose Customer's personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:-a. Comply with legal process served on Giant;b. Protect and defend the rights or property of Giant; andc. Act under exigent circumstances in the interest of Customer,visitors of the Website, Giant, or the public.
Safety of Personal Data
1. All reasonable efforts are made by Giant to ensure that any personal data held by Giant and this Website is stored in a secure and safe place and no unauthorised access will be made by Giant to Customer's computer or browser.
Links
1. This Website may contain links to other external sites and pages. By activating or clicking such a link, for example by clicking on an advertisement, the Customer leaves Giant’s Website and access to such other external site or page at the Customer’s own risk. Giant has no control over such external site or page disclaims all responsibility and liability
Content
1. All reasonable efforts are made to ensure that the information provided on this Website is correct and up-to-date. However, Giant disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the Website. Giant takes no responsibility and assumes no liability for the content of the Website or for anything posted on or linked from or to it, including without limitation any allegations of or actual mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint. (See also without limitation the capitalized words in Clause 22 below)
Security Policy
1. Giant had established an information security policy for the prevention and detection of unauthorized access or misuse of information with the following methods:a. Firewalls facilityb. Customers information and private transaction data are protected using 128-bit Secure Socket Layer (SSL) encryption. SSL encryption is an Internet security protocol used by Internet browsers to transmit sensitive information.c. We test our systems periodically to ensure there are no possible breaches of our security and that our customers’ security and confidential policy information is not compromised in any way.d. Should you encounter any virus outbreak, security breaches or received unsolicited mail, please call our Customer Service Hotline: (65)6891 8100 or write to the following address:
  Attn: IT Security Officer
  Tampines North Drive 2
  #03-01Singapore 528765
Limitation of Liability
1. By accessing and using Giant, the Customer acknowledges and accepts that he/she is assessing and using Giant Online at his/her own risk. Giant shall not be liable for any damages (whether direct, indirect, incidental, consequential or punitive whatsoever) howsoever caused, or for lost of profits or for loss of revenue arising out of any use of, access to, or inability to use the site. Without limiting the foregoing:THIS WEBSITE AND ALL INFORMATION AND MATERIALS CONTAINED IN IT ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY OR NON-INFRINGEMENT. GIANT HAS NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENTS THEREOF. GIANT ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE WEBSITE/CATALOGUE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THE WEBSITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR, NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THE WEBSITE/CATALOGUE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM THE WEBSITE.
Giant Social Media Terms of Use
1. Giant and Giant Singapore YouTube channel are Giant’s official and authorised social media channels for the public to learn about Giant through information, links, pictures and videos concerning all activities related to Giant Singapore.

2. Complaints, feedback and enquiries should be sent to Customer Service or submitted via the websites online form (if and where available). Customers will be directed to contact dfsgsam@giant.com.sg for such instances.

3. Any other social media channels that claim to represent Giant are deemed to be unofficial and unauthorized unless officially acknowledged by Giant. You should exercise discretion before relying on information in content published by these unofficial and unauthorized channels as they may contain outdated, false or otherwise misleading information. To the extent that you use or rely on information posted within these channels, you do so solely at your own risk.

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TERMS AND CONDITIONS

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TERMS AND CONDITIONS

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